Refund Policy
Return & Refund Policy
Your satisfaction matters to YoursJersey.
🔄 Return Window
Customers may request a return within 30 days after receiving their order.
✅ Return Conditions
To be eligible for a return:
- Items must be unused and unworn.
- Items must be in original condition.
- Original packaging and tags must be included.
- Proof of purchase is required.
🚫 Non-Returnable Items
The following items cannot be returned:
- Customized jerseys with personal names or numbers.
- Items that have been worn, washed, damaged, or altered.
- Final sale or clearance products.
💰 Refund Processing
Once your return is received and inspected, we will notify you about the refund approval.
3–7 Business Days
Refund processing time after approval.
Your bank or payment provider may require additional time to complete the transaction.
📦 Return Shipping
YoursJersey provides return assistance for eligible orders.
$5 Return Fee
A $5 return shipping fee will be deducted from your refund amount.
If the item received is incorrect, damaged, or defective due to our mistake, the return shipping fee will be waived.
🔁 Exchange Policy
We do not offer direct exchanges.
Customers may return eligible items for a refund and place a new order.
⚠️ Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please provide photos of the item and packaging so our team can assist you quickly.